How do I book a workshop?
Simply browse our workshops online and check availability. You can book online with a credit card, debit card or PayPal account. (It isn’t necessary to have a PayPal account in order to book online). Or you can telephone and pay for your workshop with a credit or debit card over the phone on 01225 581 888. Alternatively, you can pop into our shop on Union Passage (look out for our bright yellow door!) and pay in person by cash or credit/debit card. Our shop is open Wednesday - Saturday 10am - 5pm and Sundays 11am - 4pm. Please note full payment is required in advance.
What if I need to cancel?
Full, cleared payment is required prior to a workshop commencing. If you find yourself unable to attend your booking and it’s more than 14 days in advance, we can offer a refund minus 30% for administrative fees or you can transfer to a future workshop free of charge. If cancellation is within 14 days of your workshop I’m afraid we are unable to offer a refund. You can always send some lucky friend in your place though - just let us know of the name change please. Alternatively you can rebook onto a future available workshop date, by paying an additional 50% of the workshop value. A full refund will be given if your workshop is cancelled by The Makery for any reason, or you can elect to attend an alternative workshop instead, space permitting.
If you need to cancel please either email Sarah on: email@example.com or give us a call on 01225 581888.
How many students are there in a workshop?
We like to keep our workshops small and friendly, so there are usually around 6 - 10 people, depending on the activity.
What should I bring?
For most of our workshops, all materials and tools are supplied. There may be exceptions, in which case you will be notified online in the workshop description. If you would like to bring your own tools, please just let us know first.
Can I bring my own sewing machine?
You certainly can. Please just let us know in advance and arrive for your workshop 15 minutes early to set up.
What age range are the workshops for?
Our general workshops are for adults of all ages. We have workshops specifically for children during school holidays for ages 8+ we also have workshops aimed for older children / teenagers for ages 11 - 16yrs. Or you can book a children’s party of your own.
I’ve never sewn a stitch! Are your sewing workshops for me?
You will want to start with one of our introductory sewing courses if you’ve never sewn a stitch before, for example: 'Cushions: Learn to Sew'. They will give you the skills to progress to more advanced workshops and projects of your own.
Can I just turn up on the day?
I’m afraid not, although if you join our mailing list we’ll send you details of any last-minute availability. Or you can call on the morning of a desired workshop to see if we still have spaces.
Do I HAVE to book online?
Certainly not, you can telephone and book with a credit or debit card over the phone, or you can drop into our shop on Union Passage, Wednesday - Sunday (see opening hours) and pay in person with cash or credit or debit card.
Where can I park?
There are short-stay car parks (up to 4 hours) at: Cattle Market & The Podium, both 5 minutes walk away on Walcot Street (BA1 5BJ). There are long stay car parks at: Charlotte Street (BA1 2NE, 10-15 minute walk), Avon Street (BA1 1UN,10-15 minute walk) or Manvers Street (BA1 1JW, 15+ minute walk). There are also super Park & Ride services located to the north, west and south of the city.
I want to do a workshop but it’s not listed?
We’re always very keen to hear about new skills and workshops that you’d like to see included at The Makery. So please let us know if there’s something you’re dying to learn, and we’ll do our very best to include it for you, if we think it’s suitable of course!
How to I find out more details/ book a hen party at The Makery?
You can email the lovely Poppy with your hen party enquiries on:
Alternatively if you would like to chat to one of us about initial hen enquires, give us a call on 01225 581 888. The office is open Monday - Friday 9:30am - 5:30pm, we will be more than happy to help you!
Is my hen party deposit refundable?
We take a 20% deposit to secure your party with us. Once you book we then take the deposit and start spending money beyond administration costs, such as booking tutors and getting in supplies. As such, your deposit is non refundable so please be sure before you confirm your booking. Thanks so much. x
What happens if the number of guests in my party changes?
We book your party with us based on your estimated numbers. Don’t worry, if your numbers change between your initial booking payment and when it comes to paying the final balance that is fine with us! We will just re-calculate your new total and take off what you have already paid, so you won’t lose out! We understand how tricky it can be organising a party with lots of guests, so we like to be as flexible as possible to help you in any way that we can.
When is my final balance due?
The remaining balance is then due 1 week prior to your party, when you can confirm the number of guests that will be coming. However, we are unable to give refunds after this final payment has been made so it is always a good idea to double check your confirmed numbers before you pay!
What ages are your children parties suitable for?
Our children’s parties are for ages 7+.
Can we bring our own food to the children’s party?
You certainly can. Or we can quote for providing food for you, tailored to your requirements.
Can we decorate The Makery ourselves for our party?
You’re welcome to decorate The Makery yourself for your party, as long as you use the existing hooks on the walls and ceiling. For Birthdays, you can also use our Birthday bunting.
Is my party deposit refundable?
The 20% deposit which secures your party with us is non refundable, so please be sure before you confirm your booking. Thank you. x
Can I be a workshop tutor at The Makery?
We are always keen to hear from any skilled and friendly people able to run workshops. If you think you have what it takes, please email with details of your work.
Can I sell my own homemade wares at The Makery?
If you would like to sell your homemade wares in The Makery shop, please get in touch. If your product is extra-special, we’d love to stock it on our shelves.
Can I buy gift vouchers?
Yes, you can buy gift vouchers online, over the phone or in our shop. They need to be redeemed within 12 months of purchase, and can be used against workshops, in our shop or on our online shop.
Where can I buy fabric and equipment?
We sell an expanding range of materials, tools and accessories in our shop and on our website.